Development of the Carer Support Needs Assessment Tool (CSNAT) training into an online format

What are we doing?

We are developing an online training version of The CSNAT Approach training.


The CSNAT is an evidence-based and comprehensive measure of carer support needs, intended for use within end-of-life care. It was developed in response to an absence of any tool which enabled carers’ support needs to be directly identified and addressed.


The CSNAT is designed to be used alongside The CSNAT Approach that guides the assessment and follow-up process. Those seeking to use the CSNAT in practice are required to take part in The CSNAT Approach training and apply for a licence, both of these are provided at no cost.


To date the CSNAT research team has trained practitioners in 117 organisations in the UK. Training has also been provided for people from Canada, Australia, Austria, Denmark, Netherlands and Sweden, with further training planed in Portugal and Norway.


Why is it important?

Training for The CSNAT Approach comprises a one day face-to-face training workshop and three remote sessions, facilitated by members of the CSNAT research team. This delivery model is unsustainable and limits the scaling up of CSNAT across the wider NHS and to other international healthcare organisations.


The development of an online platform to replace the face-to-face training will enable the spread of CSNAT training nationally and internationally. Potentially, it will also provide the medium to host future CSNAT developments regarding differing disease typologies.


How we will do it?

To date this project is at an advanced stage. Previously:

  • we designed and developed a pilot training package of The CSNAT Approach, and
  • we recruited organisations across UK to test the feasibility of using this online training package as a replacement for the face to face training.


Following the pilot’s success, we are working on incorporating feedback from the participating organisations. We will release the first online version of The CSNAT Approach Training and Implementation toolkit for public use in 2018. 


Who are we working with?

University of Manchester
University of Cambridge

University of Queen Belfast



Downloadable resources


More information

For further information please contact Michael Spence (Programme Manager)

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