CLAHRC Greater Manchester team contribute to first in-depth guide on evaluating healthcare system innovations

A person drinking a coffee and reading an e-book.

A new e-book published earlier this month is the first to comprehensively address the challenges faced by healthcare providers in evaluating system-level innovations in healthcare services in an evolving landscape. If innovations can be better evaluated, then better, evidence-based decisions can be made by healthcare providers to improve the quality of health services in the UK.

Entitled ‘Challenges, solutions and future directions in the evaluation of service innovations in health care and public health’, the book is the result of a partnership between the NIHR, Medical Research Council (MRC) and the Health Foundation, together with Universities UK and Academy Health.

The e-book brings together contributions from experts around the world, including CLAHRC Greater Manchester and Alliance Manchester Business School professors Ruth Boaden and Ruth McDonald, following a two-day symposium in London last year. The event saw over 90 world-leading applied health researchers and methodologists debate how to address increasing complexity, diversity and pace of change within health systems. The e-book captures and advances those discussions in a series of essays which set out a repertoire of methodologies for evaluation.

Healthcare and public health services are under pressure from rising costs, an ageing population and chronic disease. Innovations in service delivery, needed to respond to these pressures, require robust and timely evaluation before they can be commissioned and adopted more widely. This is one aspect of CLAHRC Greater Manchester’s work.

Ruth Boaden, Professor of Service Operations at the Alliance Manchester Business School, Director of the NIHR CLAHRC Greater Manchester and author of a chapter in the book, says: “Evaluation research is a key part of enabling the NHS to use innovative approaches to improve patient care. This new e-book is a real step forward in reaching a consensus on how to evaluate in what can be a confusing environment.”

Read more on the NIHR website.